Tech Support Form - ICETRO America

Technical Support

This form will be used by customers and service agents to send requests for support for service and parts issues.

Type of Equipment(Required)

Ice machine/dispenser

Slush Machine

Soft Serve Ice Cream Machine

Other

Model Number(Required)

Enter the model number of the equipment in question, being careful to include the complete model no.

Serial Number

Enter the serial number as accurately as possible to enable us to best support your request.

Your Name(Required)

First Last

End User, Service Agent, or Other?(Required)

Name of Business Where Equipment is Located

Equipment Location(Required)

City State/Province ZIP / Postal Code Country

Preferred Method of Contact

Your Email Address(Required)

Email Address Confirm Email Address

Your Phone(Required)

Please let us know what problem you are having with your unit, whether it is a operational issue, service issue, or parts inquiry.

Description of Issue(Required)

Phone

This field is for validation purposes and should be left unchanged.